Our warehouse is open Monday - Friday. We process domestic orders within 1-2 business days. Any order placed past 2pm PST will be processed on the next business day. Please note that International orders over $150 typically take 2-5 business days to process before shipped. Once your order has shipped, you will receive a shipping notification via email with a link to track your order. Upon receiving the shipping notification, standard shipping within the US then takes 3-7 business days to arrive. Be sure to select a delivery method that will allow your item to be delivered in the time-frame you are looking for. Please allow an extra 2-3 business days of processing time in some cases such as the holiday season, promotions, or sales.

Yes, we ship worldwide! Please be aware of any international delivery delays and/or other current global shipping issues that may be taking place in your region. Also note that International orders over $150 typically take 2-5 business days to process before shipped. You will be able to track your package with your shipping notification email each step of the way. If you have any questions with your international orders, please email us at: orders@ettika.com. 

For all U.S. (domestic) shipments, we offer services through United States Postal Service (USPS) and FedEx. We've made shipping affordable to our customers across the globe by calculating flat rate shipping prices for domestic and international customers. Enter your shipping info during checkout to see the options for shipping in your area. Please note that 2 Day shipping to a PO Box is not guaranteed due to limited shipping services to PO Box addresses. All items are shipped from Los Angeles, California.

We currently offer free standard shipping for orders over $100, and free 2 Day shipping on orders over $150 to US contiguous states including Washington D.C.

If you are not completely in love with your new jewelry, you can return the unworn piece back to us in its original packaging for a full refund within 14 days from order delivery. We provide easy, hassle free returns through our return center, the best part is, the returns are free! CLICK HERE TO ACCESS OUR RETURN CENTER **Please note that all items listed at a reduced price within our Sale Collection and any items marked as Final Sale are not eligible for return. Please allow up to 3 business days to approve your return. Once we receive your package back at our studio, we will issue your refund in the original amount paid back to your original method of payment. HOLIDAY 2024 UPDATE: We will accept returns within 30 days of the original delivery date on any orders placed between November 8th, 2024 - December 19th 2024

Duties are collected for the following countries: Canada, Switzerland, Australia, United Kingdom,Netherlands,France,Germany,Belgium,Japan and Hong Kong SAR

If you are not completely in love with your new jewelry, you can return the unworn piece back to us in its original packaging for a full refund within 14 days from order delivery.  At this time we do not provide free return shipping for international orders.  All international orders will be responsible for return shipping. When returning your merchandise, please pack unworn items in their original packaging.Please email us at: order@ettika.com to start processing your return.Returning merchandise without emailing us to begin the return process will result in the loss of a full refund. **Please note that all items listed at a reduced price within our Sale Collection and any items marked as Final Sale are not eligible for return. Please allow up to 3 business days to approve your return. Once we receive your package back at our studio, we will issue your refund in the original amount paid back to your original method of payment.

Any Ettika promotional coupon is only valid on ettika.com during the duration listed on the offer. Ettika Coupons cannot be applied to past orders previous to the offer dates listed. Coupons do not cover any applicable shipping, taxes, duties, and custom charges. If you have questions about a specific coupon code you've received, please reach out to us at info@ettika.com.

The most common reasons are that the promotional period has ended, the item you are trying to apply the coupon to has gone out of stock, or the coupon code does not apply to the product(s) in your cart. Please note, if you do not see the promotion applied on the checkout page after you applied your discount code, the coupon promotion does not apply for the following reasons stated above. Please also note that all of our codes are built under the PST time zone and they begin/expire under that zone. If you ever have any questions about your coupon code, please reach out to orders@ettika.com and we can assist.

An Ettika Gift Card makes the perfect gift- it always fits! All gift cards are E-Gift Cards and can only be used on ettika.com (no cash value). Ettika Gift Cards can be purchased on our website HERE in various denominations. If the denomination you’d like to purchase is not listed, please e-mail orders@ettika.com and they can make one specifically for you (note: this option is not immediate and may take up to 3 business days to complete). Ettika E-Gift Cards are delivered via e-mail to the e-mail listed on the order within 3 days of purchase. You can have it sent directly to the recipient, or sent to your own e-mail to forward or print.To use an Ettika Gift Card, simply input the Gift Card code into the “gift card” field during checkout. Different from our coupon codes, our Gift Cards may be used in conjunction with a coupon code and also used to cover shipping or applicable taxes.Gift Cards are non-refundable. 

Ettika is fashion jewelry made of 18k gold plating, silver plating, gold tone, rose gold tone, silver tone, and rhodium plated metals including brass, zinc, and steel. All of our jewelry is Nickel Free & Lead Free. Our earring posts are made with Surgical Steel for sensitive ears.

Avoid contact with water, sweat, lotions & perfumes as these can remove luster from the jewelry. When you are not wearing, store in a jewelry case or soft cloth pouch to prevent damage. See our Care Guide for further info.

Yes! All of our jewelry is nickel and lead free.

Use our size chart below to decide which ring size you are. We recommend taking a string or floss and wrapping it around the finger you'd like to wear your ring on. Then lay it flat to take the measurement and compare it to our size chart.